Privacy Policy

I. Name and contact details of the person responsible for processing and the company data protection officer

The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Jim Drive
Address: 50 Thorne Avenue, Los Angeles, CA 90026
Tel.: 323-924-6804
Email: [email protected]
Website: https://www.jimdrive.com

II. General information on data processing

1. Scope of processing of personal data

We only process our users’ personal data to the extent that this is necessary to provide a functioning website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in such cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.
This privacy policy also applies to our iOS and Android smartphone apps.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the person concerned for the processing of personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
Article 6 (1) (b) GDPR serves as the legal basis for the processing of personal data required to fulfill a contract to which the data subject is a party. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 (1) (c) GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 Letter d GDPR serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first interest, Article 6 Paragraph 1 Letter f GDPR serves as the legal basis for the processing.

3. Data deletion and storage period

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

III. Collection and storage of personal data and type and purpose of their use

1. When visiting the website

When you visit our website, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

  • Name of retrieved file
  • Date and time of retrieval
  • amount of data transferred
  • Message whether the retrieval was successful
  • Description of the type of web browser used
  • operating system used
  • the previously visited page
  • Provider
  • your IP address

The data mentioned are processed by us for the following purposes:

  • Ensuring a smooth connection establishment of the website,
  • Ensuring comfortable use of our website,
  • Evaluation of system security and stability as well
  • for other administrative purposes.

The legal basis for data processing is Art. 6 Para.1 lit.f GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.
In addition, we use cookies as well as analysis and marketing services when you visit our website. You can find more detailed information on this under Sections 6 – 15 of this data protection declaration.

2. Newsletter

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us.
We only collect your e-mail address.
Your consent will be obtained for the processing of the data as part of the registration process and reference will be made to this data protection declaration.
If you purchase goods or services on our website and enter your e-mail address, this can subsequently be used by us to send a newsletter. In such a case, only direct advertising for your own similar goods or services will be sent via the newsletter.

To send our newsletter, we use the CleverReach e-mail tool, which is operated by CleverReach GmbH & Co. KG, Rastede, Germany. Your data will also be stored by CleverReach for this purpose. CleverReach offers evaluation options for how the newsletter is opened and used. Your data will not be passed on to other third parties to receive the newsletter and CleverReach does not acquire the right to pass on your data.
You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time. The revocation can be made via a link in the newsletter itself or by sending a message to the contact options in the imprint.

The legal basis for the processing of the data after the user has registered for the newsletter is Article 6(1)(a) GDPR if the user has given their consent.

The collection of the user’s e-mail address serves to deliver the newsletter. The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The e-mail address of the user is therefore stored as long as the subscription to the newsletter is active.

The other personal data collected as part of the registration process is usually deleted after a period of seven days.

 

3. Registration of membership

On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The following data is collected as part of the registration process:

  • Salutation
  • Name
  • Address
  • birth date
  • phone number
  • Email Address
  • Place of birth (only with the optional booking of the JimDrive credit card)
  • Nationality (only with the optional booking of the JimDrive credit card)
  • IBAN, BIC and account holder (only when choosing direct debit)

At the time of registration, the following data is also stored:

  • Date and time of registration

As part of the registration process, the user’s consent to the processing of this data is obtained.

The legal basis for processing the data is Article 6(1)(a) GDPR if the user has given their consent. If the registration serves to fulfill a contract to which the user is a party or to carry out pre-contractual measures, the additional legal basis for the processing of the data is Article 6 (1) (b) GDPR.

Registration of the user is required to fulfill a contract with the user or to carry out pre-contractual measures. This data is collected at the end of a JimDrive membership with comprehensive services related to automobility.

In order to provide breakdown and mobility services such as roadside assistance, towing service, etc., we pass on personal case data to our mobility partners and our insurance partners Roland Schutzbrief-Versicherung AG, Roland Rechtsschutz-Versicherungs-AG and, for international health insurance, to HanseMerkur Reiseversicherung AG.
Furthermore, we transmit the personal data listed above for the JimDrive credit card to Advanzia Bank SA in Luxembourg, provided the user has consented to this.

We use the accounts receivable management system from Bilendo GmbH within accounts receivable. We transmit billing-relevant personal data of our members for the purpose of dunning and receivables management.

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case during the registration process to fulfill a contract or to carry out pre-contractual measures if the data is no longer required for the execution of the contract. Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.

As a user, you have the option to cancel the registration at any time. You can have the data stored about you changed at any time.
If the data is required to fulfill a contract or to carry out pre-contractual measures, the data can only be deleted prematurely if there are no contractual or legal obligations to the contrary.

4. Contact form and e-mail contact

There is a contact form on our website which can be used for electronic contact.
We use the Zendesk ticket system, a customer service platform of Zendesk Inc., 989 Market Street #300, San Francisco, CA 94102, to process customer inquiries. For this purpose, necessary data such as name and e-mail address are recorded via our website. Zendesk is a certified participant of the so-called “Privacy Shield Framework” and thus meets the minimum requirements for legally compliant order data processing.

Further information on data processing by Zendesk can be found in Zendesk’s data protection declaration at http://www.zendesk.com/company/privacy and on the EU data protection page: https://www.zendesk.de/company/customerspartners/ eu-data-protection/ .
If you have any questions, you can also contact Zendesk’s data protection officer directly: [email protected] .

The data transmitted when the form is sent will be transmitted to our Zendesk ticket system and will only be used to process the respective request. The data provided will be treated confidentially. After the respective request has been processed, the data is archived in Zendesk for documentation purposes. A transfer to third parties for advertising purposes does not take place.

The data entered in the contact form is processed on the basis of your consent (Article 6 (1) (a) GDPR). The legal basis for the processing of data transmitted in the course of sending an email is Article 6 Paragraph 1 Letter f GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR.

5. Use of the live chat function (Zendesk Chat)

We use Zendesk Chat (formerly Zopim) on our website, live chat software from Zendesk Inc., 989 Market Street #300, San Francisco, CA 94102. Via
Zendesk Chat, the user is shown whether one of our employees is currently online in order to give an immediate answer. For this purpose, all visitors to our site are recorded with their IP address and the site currently being visited. The IP address is anonymised.

Zendesk Chat uses cookies. The information generated by the cookie about the use of our website (including your anonymized IP address) is transmitted to a Zendesk Chat server in the USA and stored there. The information is only visible for the moment of the stay on a specific page and is not saved. Chats conducted are logged and saved. You can prevent the installation of cookies by setting your browser software accordingly; we would like to point out that in this case not all functions of the website can be used to their full extent.

Further information on data processing by Zendesk can be found in Zendesk’s data protection declaration at http://www.zendesk.com/company/privacy and on the EU data protection page: https://www.zendesk.de/company/customerspartners/ eu-data-protection/ .
If you have any questions, you can also contact Zendesk’s data protection officer directly: [email protected] .

If you have given your consent, the legal basis for the processing of your data is Article 6 (1) (a) GDPR. The processing of the personal data from the input mask serves us solely to process the contact.

6. Use of cookies

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. If a user calls up a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic character string that enables the browser to be clearly identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:

  • Website country setting
  • SessionID in the ordering process

We also use cookies on our website, which enable an analysis of the surfing behavior of users.
The following data can be transmitted in this way:

  • Entered search terms
  • Frequency of page views
  • Use of website functions
  • length of sessions
  • Completed Purchases

The user data collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the user.
As a rule, you have the option of setting your Internet browser so that you are informed about the occurrence of cookies, so that you can allow or exclude them, or delete existing cookies.

Unless specifically regulated below, we base the use of cookies on Art. 6 Para.1 lit.f GDPR. The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.
We need cookies for the following applications:

  • ordering process
  • geo-localization

The user data collected by technically necessary cookies are not used to create user profiles.
Analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus constantly optimize our offer.

7. Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (see https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ).

Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full.

We would like to point out that on this website Google Analytics has been expanded to include the code “gat._anonymizeIp();” in order to ensure that IP addresses are recorded anonymously (so-called IP masking).

You can also prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is then set, which prevents further collection of your data when you visit this website. This procedure is particularly recommended when accessing our site via mobile devices.
Disable Google Analytics

You can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link : https://tools.google.com/dlpage/gaoptout?hl=de .

You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.com/intl/de/analytics/privacyoverview.html .

We base the use of the aforementioned analysis tool on Art.6 Para.1 lit.f GDPR: the processing is carried out to analyze usage behavior and is therefore necessary to protect our legitimate interests.

8. Use of Google Inc.’s remarketing or “Similar Audiences” feature.

We use Google Inc.’s remarketing or “Similar Audiences” feature on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; ” Google”). This function serves the purpose of analyzing visitor behavior and visitor interests.
Google uses cookies to analyze website usage, which forms the basis for creating interest-based advertisements. Visits to the website as well as anonymous data about the use of the website are recorded via the cookies. There is no storage of personal data of visitors to the website. If you then visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas.
Your data may also be transmitted to the USA. There is an adequacy decision by the European Commission for data transfers to the USA.
You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de
More information on Google Remarketing and the associated data protection declaration can be found at: https://www.google.com/privacy/ads/

The processing takes place on the basis of Art. 6 (1) lit. f GDPR from the legitimate interest of targeting visitors to the website with advertising by placing personalized, interest-based advertisements for visitors to the provider’s website when they visit other websites Visit on the Google Display Network.
You have the right to object to the processing of your personal data based on Art. 6 (1) f GDPR at any time for reasons that arise from your particular situation.

9. Use of Google Adwords conversion tracking

We use the online advertising program “Google AdWords” on our website and, in this context, conversion tracking (evaluation of visits). Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you click on an ad placed by Google, a conversion tracking cookie will be placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. Thus, there is no possibility
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You will then not be included in the conversion tracking statistics.
You can also deactivate personalized advertising for you in the settings for advertising on Google. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=de .
Further information and Google’s data protection declaration can be found at: https://www.google.de/policies/privacy/

The information obtained using the conversion cookie is used to generate conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.
The processing takes place on the basis of Article 6 (1) lit. f GDPR from the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.
You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on Art. 6 (1) f GDPR as described above.

10. Use of Google Tag Manager

Google Tag Manager is a service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”) with which tags can be created, updated and managed.
Tags are small code elements on our website that are used, among other things, to measure traffic and visitor behavior, to record the impact of online advertising and social channels.
When you visit our website, the current tag configuration is sent to the user’s browser. It thus contains instructions as to which tags should be triggered. The tool itself does not collect any personal data. However, the tool ensures that other tags are triggered, which in turn may collect data.
Further information on how Google Tag Manager Tags works can be found here: https://support.google.com/tagmanager/answer/2772432?hl=de&topic=2574304&ctx=topic and in the usage guidelines.

Our legitimate interest in the processing of personal data in accordance with Article 6 (1) (f) GDPR also lies in these purposes.

11. Use of bing Ads

On our website, Bing Ads technologies are used to collect and store data from which user profiles are created using pseudonyms. This is a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service enables us to track the activities of users on our website when they have reached our website via ads from Bing Ads. If you reach our website via such an advertisement, a cookie will be placed on your computer. A Bing UET tag is integrated on our website. This is a piece of code that, in conjunction with the cookie, is used to store some non-personal information about how the website is used. These include, among other things, the length of stay on the website, which areas of the website were accessed and which advertisement the user used to access the website. Information about your identity is not recorded.

The information collected is transferred to Microsoft servers in the USA and stored there for a maximum of 180 days. You can prevent the collection of the data generated by the cookie and related to your use of the website and the processing of this data by deactivating the setting of cookies. This may limit the functionality of the website.

In addition, Microsoft may be able to track your usage behavior across several of your electronic devices through so-called cross-device tracking and is thus able to display personalized advertising on or in Microsoft websites and apps. You can disable this behavior at http://choice.microsoft.com/de-de/opt-out .

You can find more information about Bing’s analysis services on the Bing Ads website ( https://help.bingads.microsoft.com/#apex/3/de/53056/2 ). You can find more information on data protection at Microsoft and Bing in Microsoft’s data protection regulations ( https://privacy.microsoft.com/de-de/privacystatement ).

We base this use on Art. 6 Para.1 lit.a GDPR.

12. Use of Vimeo

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers will be established. The Vimeo server is informed which of our pages you have visited. In addition, Vimeo obtains your IP address. This also applies if you are not logged into Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, see Vimeo’s privacy policy at: https://vimeo.com/privacy .

We base this use on Art. 6 Para.1 lit.a GDPR.

13. Use of affilinet

We have integrated components of the company affilinet on our website. Affilinet is a German affiliate network that offers affiliate marketing.

Affiliate marketing is an Internet-based form of sales that enables commercial operators of Internet sites, the so-called merchants or advertisers, to place advertising, which is usually remunerated via click or sale commissions, on third-party Internet sites, i.e. with sales partners who are also affiliates or publishers are called to show. The merchant provides an advertising medium via the affiliate network, i.e. an advertising banner or other suitable means of internet advertising, which is subsequently integrated by an affiliate on its own website or via other channels such as keyword advertising or e-mail -Marketing, to be advertised.

Affilinet’s operating company is affilinet GmbH, Sapporobogen 6-8, 80637 Munich, Germany.

Affilinet places a cookie on the information technology system of the data subject. What cookies are has already been explained above. Affilinet’s tracking cookie does not store any personal data. Only the identification number of the affiliate, i.e. the partner who mediates the potential customer, as well as the serial number of the visitor to a website and the clicked advertising material are stored. The purpose of storing this data is to process commission payments between a merchant and the affiliate, which are processed via the affiliate network, i.e. Affilinet.

The person concerned can prevent the setting of cookies by our website, as already described above, at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Affilinet from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by Affilinet can be deleted at any time via an Internet browser or other software programs.

Affilinet’s applicable data protection regulations can be found at https://www.affili.net/de/footeritem/datenschutz .

We base this use on Art. 6 Para.1 lit.a GDPR. The website operator has a legitimate interest in this, since the amount of the affiliate fee can only be determined through the cookies.

14. Use of AWIN

This website uses the performance advertising network of AWIN AG, Eichhornstraße 3, 10785 Berlin. As part of its tracking services, AWIN stores cookies on the end devices of users who visit or use its customers’ websites or other online offers (e.g. register for a newsletter or place an order in an online shop) to document transactions (e.g. leads and sales). These cookies serve the sole purpose of correctly allocating the success of an advertising medium and the corresponding billing within its network. Personal data is not collected, processed or used by AWIN. Only the information about when a specific advertising medium was clicked on by a device is placed in a cookie. In the AWIN tracking cookies, an individual, However, this is not a sequence of digits that can be assigned to the individual user, with which the partner program of an advertiser, the publisher, the time of the user’s action (click or view) are documented. AWIN also collects information about the end device from which a transaction is carried out, e.g. the operating system and the calling browser.

“AWIN cookies” are stored on the basis of Art. 6 lit. f GDPR. The website operator has a legitimate interest in this, since the amount of his affiliate remuneration can only be determined through the cookies.

Further information on data processing by AWIN can be found here: https://www.awin.com/de/srecht

15. Use of webgains

The operators of the site are participants in the webgains.de affiliate program, which was designed to provide a medium for websites that can be used to earn advertising cost reimbursements through the placement of advertisements and links to its partner pages (advertisers) of the affiliate partner program. The partner program uses cookies for this in order to be able to trace the origin of the orders and clicks.

“webgains cookies” are stored on the basis of Art. 6 lit. f GDPR. The website operator has a legitimate interest in this, since the amount of his affiliate remuneration can only be determined through the cookies.

It is possible to delete all or individual cookies in the respective browser at any time.

Further information on the use of data by the partner program can be found in the company’s data protection declaration:
http://www.webgains.com/public/de/datenschutzerklaerung/

IV. Rights of the data subject

If personal data is processed by you, you are the data subject within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:

1. Right to information

You have the right to request confirmation from us as to whether personal data relating to you is being processed.

 

2. Correction/erasure/restriction of processing

You also have the right to request that

  • Inaccurate personal data concerning you will be corrected immediately (right to correction);
  • Personal data concerning you will be deleted immediately (right to deletion) and
  • the processing is restricted (right to restriction of processing).

3. Right to data transferability

You have the right to receive personal data that you have provided to us in a structured, common and machine-readable format and to transmit this data to another person responsible.

4. Cancellation Policy

You have the right to withdraw your consent at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

5. Right to object

If the processing of personal data concerning you is necessary for the performance of a task that is in the public interest (Art. 6 Para. 1 Letter e) GDPR) or to protect our legitimate interests (Art. 6 Para. 1 Letter f ) GDPR) is required, you have the right to object.

6. Right of appeal

If you believe that the processing of your personal data violates the GDPR, you have the right to appeal to a supervisory authority without prejudice to other legal remedies.

V. Changes to the data protection declaration

We reserve the right to adapt this data protection declaration in the event of any change in the legal situation, the service or the data processing. However, this only applies with regard to declarations on data processing. If user consent is required or parts of the data protection declaration contain provisions of the contractual relationship with the user, the changes will only be made with the consent of the user.

Users can regularly inform themselves about any changes in this data protection declaration.